Shipping

  • Shipping Information


    Welcome to the Shipping Information page for Nam Gloria Dei! Our goal is to provide you with clear, concise details regarding our shipping policies, rates, and procedures. We're committed to delivering your products in a timely, efficient, and secure manner. Below, you'll find everything you need to know about how we handle shipping, from order processing to delivery at your doorstep.

    We are dedicated to ensuring that your orders reach you in a timely manner. To offer an efficient delivery with the highest quality and at the most affordable prices, we have partnered with Printful, our esteemed printing and shipping provider. This collaboration allows us to streamline our processes and meet your expectations efficiently.

    Order Processing and Estimated Delivery Time (EDT)

    On average, order fulfillment for all production techniques takes between 2 to 5 business days. It’s important to note that the EDT is an estimate, not a guarantee. There are several factors that may extend the time it takes for an order to arrive, including:

    • Issues with Print or Embroidery Files: Problems in the digital files used for printing or embroidery can cause delays in the production process.
    • Products Being Out of Stock: Occasionally, items may be temporarily unavailable, leading to longer fulfillment times.
    • Shipping-Related Delays: Various shipping issues, such as failed delivery attempts, service disruptions, or severe weather conditions, can impact the delivery timeline.

    We are committed to meeting our estimated delivery times for every order. However, if your order has not arrived by its EDT, we kindly ask for a little more patience. If 5 business days have passed beyond the original EDT, please reach out to us via email or chat. Our team will promptly address your concerns and provide assistance.

    Shipping Prices and Estimated Delivery Times


    For detailed information on shipping prices and estimated delivery times specific to your country, we've made it easy for you. Our partner, Printful, provides an in-depth shipping rates table that outlines costs and shipping durations for various destinations. To find out the exact details for your location, please visit the Printful Shipping Rates Table at Printful Shipping Information.


    Free Shipping Campaigns


    At Nam Gloria Dei, we understand the value of accessible pricing, and to enhance your shopping experience, we periodically run free shipping campaigns. Stay updated with our latest offers and promotions by subscribing to our newsletter or visiting our website regularly. During these campaigns, you can enjoy the added benefit of free shipping on a wide range of our Catholic-themed products, adding more value to your purchase.

    Tracking Your Order

    Keeping you informed every step of the way is important to us at Nam Gloria Dei. That's why, instead of sending separate carrier tracking links, we provide you with a comprehensive order tracking page. This page becomes available once your order is shipped out, offering a detailed view of your package’s journey straight to your door.


    Shipping Destinations


    At Nam Gloria Dei, our aspiration is to share our Catholic-themed products with as broad audience as possible. However, due to legal and tax constraints, currently we do ship to the following countries:

    • Austria
    • Belgium
    • Bulgaria
    • Croatia
    • Czech Republic
    • Denmark
    • Estonia
    • Finland
    • France
    • Germany
    • Greece
    • Hungary
    • Ireland
    • Italy
    • Latvia
    • Lithuania
    • Luxembourg
    • Monaco
    • Netherlands
    • Poland
    • Portugal
    • Slovakia
    • Slovenia
    • Spain
    • Vatican City

    We are planning to enable shipping option to the USA soon.

    Other countries and markets

    If you are from a country that is not listed above, please use the contact form or email us to express your interest. If there is a high demand from countries we do not currently operate in, we will do our best to expand our shipping options and make our products available to you.


    Fulfillment Locations

    Understanding the origin of your shipment can help manage expectations regarding shipping costs and customs duties. Our products are dispatched from the closest fulfillment center to your shipping address to ensure efficiency and lower shipping costs. The current fulfillment locations include:

    • Charlotte, NC, USA
    • Dallas, TX, USA
    • Toronto, Canada
    • Tijuana, Mexico
    • Riga, Latvia
    • Barcelona, Spain
    • Birmingham, UK

    The chosen location for fulfilling your order will be the most suitable one based on your delivery address, which allows for optimal shipping times and costs. This strategy also helps us to reduce the carbon footprint of our shipments. Please note that depending on your location, shipments may be subject to local customs duties and taxes.

    Customs, Duties, and Taxes

    International orders may be subject to customs duties and taxes, which are levied once a shipment reaches your country. The recipient of the shipment is responsible for all import fees. Nam Gloria Dei has no control over these charges and cannot predict what they may be.

    Damaged/Lost Orders

    • Damaged Items: If you receive a damaged item, please contact us immediately at [Contact Information]. We will work with you to ensure your issue is resolved.
    • Lost Packages: If your order has not arrived within the estimated delivery time, please contact us. We will investigate the issue and provide a replacement or refund as necessary.

    Returns & Exchanges

    Please refer to our Return and Refund Policy page for information on how to return or exchange an item.

    Further Assistance and Detailed Inquiries


    If you haven't found the answer to your shipping question on this page, we encourage you to consult with Printful, our esteemed fulfillment and shipping provider partner. For more detailed information and assistance, Printful offers a comprehensive help center dedicated to Shipping, Packaging, and Fulfillment queries.

    Please visit Printful's Shipping, Packaging, and Fulfillment Help Center for in-depth guidance and support tailored to your specific concerns.

    Our partnership with Printful ensures that you receive timely, accurate, and helpful information regarding your order's shipping and fulfillment, making your shopping experience with Nam Gloria Dei seamless and satisfactory.


    Contact Us

    If you have any questions or concerns about your order or our shipping practices, please do not hesitate to contact us via our contact form or at contact@namgloriadei.com Our customer service team is here to assist you.